ORDER TRACKING

Once your order has been successfully placed, you will receive a confirmation email containing your tracking number. Please keep this information safe for future reference.

While we strive to process all orders as quickly as possible, please note that—due to our commitment to quality craftsmanship—processing may take up to 5 business days before your order is handed over to our shipping partner.

Thank you for your patience and for choosing Divine Alpaca.

SHIPPING DESTINATIONS, COSTS AND DELIVERY TIMES

We currently ship to most countries worldwide. If your desired destination does not appear during the checkout process, please contact us — we’ll do our best to assist you.

Shipping costs and delivery times vary depending on your location. You will receive an estimated shipping fee and delivery timeframe during checkout. Once your order has been dispatched, please refer to the courier’s tracking updates for the most accurate delivery information.

On average, you can expect to receive your order within 14 days from the date of purchase. If we anticipate any delays, we will contact you directly to keep you informed.

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